Time Clock not keeping Correct time
🛠️ Issue
The time clock does
not maintain the local time. This discrepancy can lead to inaccurate time tracking and reporting.
🔍 Root Cause
This issue typically occurs when the time clock is connected to an
incorrect Cloud\ADMS Server, rather than the Microix default Cloud Server. This misconfiguration can cause the time zone settings to change unexpectedly.
✅ Resolution Steps
To resolve the issue, follow these steps to verify and correct the Cloud Server settings:
- Navigate to the Time Clock Menu:
- Go to Menu > Comm > ADMS\Cloud Server Setting.
- Verify the following values are correctly set:
- Server Address:104.208.142.88
- Server Port:80
- Save the settings and restart the time clock if necessary.
📌 Additional Notes
- Ensure the time clock is connected to the internet and can reach the Microix Cloud Server.
- If the issue persists after updating the server settings, contact Microix Support for further assistance.