When attempting to transfer documents to MIP Fund Accounting, the following error message appears for some documents:
"Document is out of balance by fund and balancing segments"
This issue typically indicates a missing offset configuration for one or more GL accounts in MIP—specifically for the transaction type API.
Open your MIP accounting software and log in with appropriate administrative access.
Go to: Maintenance > Offset Assignment (or similar path based on your MIP version)
Select transaction type API "Accounts Payable"
Enter the fund and GL XXXX used by Microix and assign the appropriate offsetfund and GL for Accounts Payable.
You may want to audit other frequently used GL accounts to ensure offset configurations are in place, preventing similar errors in the future.
This issue often occurs after new accounts are added to MIP Fund Accounting, but offsets aren't configured.
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