How to Record Vendor Credit Memos in Microix

Creation date: 12/17/2025 11:45 AM    Updated: 12/17/2025 11:45 AM   credit memo

๐Ÿงพ Overview

The Accounting Department may occasionally receive credit memos from vendors for reasons such as returned items, overbilling, or missing items. This article explains how vendor credits should be recorded and applied when using Microix in conjunction with MIP Accounting, and clarifies whether the Requisition module supports this process.


โ“ Can a Credit Memo Be Created in the Requisition Module?

No. Credit memos cannot be created directly in the Requisition module in Microix. However, vendor credits can be recorded and applied using one of the methods outlined below, depending on whether an associated purchase order or invoice already exists in Microix.


๐Ÿ“‹ Rules for Recording Vendor Credit Memos


๐Ÿ“„ Scenario 1: Existing Purchase Order or Invoice in Microix

If there is an existing purchase order or invoice in Microix and the total document amount is greater than the value of the credit, the credit can be recorded directly in Microix.

Steps:

  1. Open the existing purchase order or invoice in Microix.

  2. Add a new line item to the document.

  3. Enter the credit amount as a negative value.

  4. Attach the vendorโ€™s credit memo documentation to the Microix document.

  5. Process the document as normal.

Result:
The credit is applied directly within Microix and flows correctly to MIP Accounting.


๐Ÿงฎ Scenario 2: No Existing Purchase Order or Invoice in Microix

If there is no existing purchase order or invoice in Microix associated with the vendor credit, the credit cannot be entered in Microix.

Steps:

  1. Enter the credit memo directly in MIP Accounting.

  2. When a future invoice from the vendor is processed through Microix:

    • Enter the full invoice amount in Microix.

    • Once the invoice transfers to MIP Accounting, apply the previously entered credit memo directly in MIP.

Result:
The credit is properly applied at the accounting level without affecting Microix document integrity.


๐Ÿ“ Key Notes and Best Practices

  • Credit memos should always be supported with vendor documentation.

  • Negative line entries should only be used when an existing Microix document supports the credit.

  • Do not attempt to create standalone credit memos in Microix.

  • All accounting adjustments without a corresponding Microix document must be handled in MIP Accounting.


๐Ÿ“Š Summary

ScenarioWhere to Record Credit
Existing PO/Invoice in MicroixAdd negative line item in Microix
No PO/Invoice in MicroixEnter credit memo in MIP Accounting