Applies to: Microix Workflow Modules (Modern)
Audience: Single- and Multi-Database Customers

📘 Overview

Microix Workflow web licenses are consumed per active user per database, not per organization and not per unique individual. This distinction is especially important for customers who operate multiple databases or allow the same user to access more than one database.

This article explains how web licenses are counted and provides examples to clarify common points of confusion.

📌 Key Licensing Principles

1. Web Licenses Are Shared Across All Databases

• Web licenses are purchased as a single pool.

• The total number of licenses applies across all production or testing/play databases combined.

• Licenses are not allocated or restricted per database.

Example:
If an organization owns 100 web licenses, that is the maximum number of active web users across all databases combined.

2. Licenses Are Consumed Per Active User Per Database

Each active web user account in each database consumes one web license.

• A user active in one database = 1 license

• The same user active in two databases = 2 licenses

• The same user active in three databases = 3 licenses

Web licensing is tied to the user record within each database, not to the individual person.

🧮 Example Scenario

An organization has:

• 100 total web licenses

• Three databases

Active Users:

• Database A: 60 active users

• Database B: 35 active users

• Database C: 20 active users

Total License Consumption:

• 60 + 35 + 20 = 115 active web users

This exceeds the licensed limit of 100 web licenses, even if some of those users are the same individuals accessing multiple databases.

✅ Resolution Options When License Limits Are Exceeded

If total active users across all databases exceed the available web licenses, customers must take one of the following actions:

1. Reduce Active Users

   • Deactivate users so that the total number of active web users across all databases does not exceed the licensed limit.

2. Purchase Additional Web Licenses

   • Request a quote by sending an email to sales@microix.net for additional web licenses to support the required number of users and databases.

⚠️ Common Misconceptions

🧾 Summary

• Web licenses are shared across all databases.

• Each active user in each database consumes one web license.

• The same user in multiple databases consumes multiple licenses.

• Customers must manage active users carefully in multi-database environments or purchase additional licenses as needed.