MICROIX Modern Licensing Conversion – FAQs

Overview

As part of the upgrade to the Modern version, Microix is transitioning from a concurrent‑based licensing model to a web‑based licensing model across the platform.

Prior to Conversion

Customers needing 1,000+ Web Licenses and using more than three databases will require a configuration review.  This review ensures their renewal and licensing align with their operational needs, including:

• Database counts
• Projected Web License usage

During the Conversion

Customers are automatically placed into the web license tier that most closely aligns with their current annual licensing renewal, based only on:

• Concurrent license 
• Existing web license fees 

After Conversion

• Your renewal may increase if a higher tier is required.
• Your renewal will not decrease below your current licensing renewal.
• Web licenses are sold only in fixed tiers; individual add‑ons and discounts are not available after conversion.
• If your current renewal already exceeds the highest tier, your renewal will remain the same.

General Conversion Questions

When does conversion pricing take effect?

• Subscription customers: Immediately at the time of upgrade.
• Perpetual customers: At the time of upgrade; prorated and reflected on the next renewal invoice.
• Customers may choose to align the upgrade with their renewal date.

What costs are considered when determining my web license tier?

Only licensing costs are included:

• Concurrent license maintenance
• Existing web license fees

Modules, services, and other products are not included.

How is my web license tier determined?

Your current annual licensing renewal (concurrent + existing web licenses) is compared to the available web tiers. You are placed into the tier that most closely matches that amount.

Will my licensing renewal increase after conversion?

Possibly. Your renewal may increase depending on the assigned tier, but it will never be lower than your current renewal.

Is the highest web tier a price cap?

No. The highest tier defines the structure, not the maximum price.
If your current renewal exceeds the highest tier, your renewal after conversion will remain at least equal to your current renewal.

License Structure & Flexibility

Is there a minimum number of web licenses?

Yes. The minimum tier is 25 web licenses. Some customers may be placed into higher tiers based on usage and renewal value.

Are concurrent licenses converted one‑to‑one?

No. Concurrent licenses are not converted individually. They are evaluated as part of your total licensing renewal to determine the correct tier.

What if I already have web licenses?

Existing web licenses are preserved. Concurrent licenses are evaluated alongside them to determine your new tier.

Can I purchase individual web licenses after conversion?

No. Web licenses are sold only in fixed tiers.

Can I reduce my web licenses after conversion?

No. Web licenses cannot be reduced for one year following conversion. After that, adjustments may be reviewed during renewal.

What if I need additional access after conversion?

You may move to the next available web license tier.

Pricing & Discounts

Do discounts carry forward after conversion?

No. All pricing after conversion reflects standard market rates.

What if my renewal exceeds the highest web tier?

Your renewal will remain at your current licensing amount (or increase if a higher tier is required).
The conversion will not reduce your licensing cost.

For assistance reviewing your specific situation, contact Microix Sales at sales@microix.net.

Example

Example: Renewal Increases After Conversion

• Concurrent Licenses: 30
• Current Web Licenses: 0
• Current Licensing Renewal: $1,875
• Converted Web Tier: 500 Web
• Renewal After Conversion: $2,000