How Attachments Are Stored, Secured, and Backed Up in Microix Workflow (MIP Hosting)

Q&A – Backup of Attachments & Email Security

Q1: Is there any way for us to back up our attachments and store a copy on our own servers?

A: For customers using Microix Workflow Modules within the MIP Hosting environment, all databases and stored attachments reside in the hosting infrastructure managed by MIP (Community Brands). If you need backups or copies of your attachments for local storage, these requests must be submitted directly to MIP Support.

MIP Hosting can advise on:

• Available backup options

• Whether attachments can be exported or copied to your local servers

• Any limitations or security considerations related to hosted data

Microix does not manage or control the hosting environment’s backup processes.

Q2: We have personal identifying information stored in Microix and MIP. Is this information encrypted when processed through the system’s email?

A: Microix Workflow Modules Modern does not send attachments through email. Instead, notification emails contain secure hyperlinks that point back to the documents stored in the MIP Hosting environment.

This design provides several security advantages:

• Sensitive documents are not transmitted through email systems

• Attachments are not stored in the recipient’s inbox

• Access to documents is controlled through Microix security permissions

• Data remains within the hosted environment rather than being distributed externally

Any encryption of data at rest or in transit within the MIP Hosting environment is governed by MIP’s hosting security policies, which MIP Support can provide in detail.

Q3: Where can we get more information about backups, storage security, and encryption?

A: For authoritative details on:

• Backup schedules

• Attachment storage

• Encryption standards

• Disaster recovery

• Data retrieval options

Please contact MIP Support. They manage the hosting infrastructure and can provide the most accurate guidance.